SUESHIELD — PRIVACY POLICY
Last Updated: 25 November 2025
This Privacy Policy explains how SueShield (“SueShield,” “we,” “us,” or “our”) collects, uses, shares, and protects personal and business information. By using our website, services, audits, remediation, verification pages, certificate lookup tools, or communicating with us, you agree to the terms in this Privacy Policy.
If you do not agree, you must discontinue use of our services.
1. INFORMATION WE COLLECT
1.1 Contact Information
● Name
● Business name
● Email address
● Phone number
● SMS opt-in confirmation
● Job title (if provided)
1.2 Website Information
● Website URLs submitted for audits
● URLs submitted for remediation
● Pages analyzed or reviewed
● Certificate data (for verification system)
1.3 Audit & Remediation Data
● Automated scan results
● Manual audit findings
● Accessibility issues detected
● Remediation notes
● Compliance progress
(These are never made public.)
1.4 Certificate Information (Public Data)
If SueShield issues a certificate, you agree that the following business data will be public:
● Certificate ID
● Business name
● Website URL
● Compliance level
● Date of issue
● Certificate status (active / revoked / expired)
This information appears on our public certificate verification page and can be accessed by:
● Direct certificate link
● Public search by certificate ID
Audit details are never shown publicly.
1.5 Communications
● Emails
● SMS messages
● Customer support messages
● Call logs (if applicable)
1.6 Technical Data
We may collect:
● IP addresses
● Device information
● Browser data
● Cookies and tracking technologies
● Analytics data
● Log files
● Interaction data with emails or SMS
1.7 Payment Information
Payments are processed through Wix Payments, Stripe, or other PCI-compliant processors.
We do not store or access:
● Full credit card numbers
● CVV codes
● Sensitive payment data
2. HOW WE USE YOUR INFORMATION
2.1 Providing Our Services
● Performing audits
● Conducting accessibility remediation
● Issuing certificates
● Generating badges/seals
● Allowing certificate verification
2.2 SMS & Email Communications
By providing your phone number or email, you consent to:
● Receiving SMS marketing
● SMS updates about services
● Promotional offers
● Service notifications
● Email newsletters (if subscribed)
Standard message and data rates may apply.
Reply STOP to unsubscribe at any time.
Consent to receive SMS is NOT required to make a purchase.
SueShield stores records of opt-ins to maintain legal compliance.
2.3 Improving Services
● Enhancing audit results
● Training systems to detect issues more accurately
● Quality control
● Analytics for site improvement
2.4 Security and Fraud Prevention
● Monitoring misuse of certificates, badges, or verification pages
● Preventing unauthorized access
● Detecting abuse of our systems
2.5 Legal Compliance
● Responding to legal requests
● Maintaining compliance records
● Supporting arbitration or enforcement of Terms of Service
3. PUBLIC CERTIFICATE LISTING & VERIFICATION SYSTEM
By using SueShield services and accepting a certificate:
You expressly agree that SueShield may publicly display:
● Certificate ID
● Business name
● Website URL
● Issue date
● Compliance level
● Status (active, revoked, expired)
You understand and agree that:
● Anyone may view your certificate details by visiting your public certificate link.
● Anyone may search for your certificate using the certificate ID on our verification page.
● Audit results and remediation details will NOT be displayed publicly.
● SueShield may remove, revoke, or update a certificate at any time for misuse or non-compliance.
This section is legally required to allow you to use the badge and certificate.
4. HOW WE SHARE INFORMATION
SueShield does not sell personal information.
We may share data with:
4.1 Service Providers
● Hosting (Wix)
● Payment processors (Stripe, Wix Payments)
● SMS providers (Twilio, etc.)
● Accessibility scanning APIs
● Email delivery systems
● Analytics platforms
4.2 Legal & Compliance
● To comply with laws
● To respond to court orders or subpoenas
● To enforce our Terms of Service
4.3 Business Transfers
If SueShield is acquired, merged, or sold, data may transfer to the new owner.
4.4 Testimonials
With your permission, we may display:
● Reviews
● Success stories
● Case studies
● Customer testimonials
5. COOKIES & TRACKING TECHNOLOGIES
We may use:
● Cookies
● Web beacons
● Pixels
● Analytics scripts
● Session logs
● Marketing tracking tools
Third-party tools may include:
● Google Analytics
● Facebook/Meta Pixel
● Wix analytics tools
● Other analytics or remarketing tools
You can disable cookies in your browser, but doing so may affect site functionality.
6. DATA RETENTION
We retain information as long as necessary to:
● Provide services
● Maintain legal and compliance records
● Support verification and certificate lookup
● Resolve disputes
● Enforce Terms of Service
Certificate records may be stored indefinitely to preserve the integrity of the verification system.
7. SECURITY
We use reasonable safeguards to protect data.
However, no internet transmission is 100% secure.
SueShield cannot guarantee absolute security.
8. CHILDREN’S PRIVACY
SueShield does not knowingly collect information from anyone under 18.
Our services are intended for businesses only.
9. CUSTOMER RIGHTS
Depending on jurisdiction, you may have rights to:
● Access your data
● Request deletion
● Update information
● Opt-out of marketing
● Withdraw consent
● Request a copy of your data
● Limit certain processing
To request, email: Info@SueShield.com
Subject Privacy
10. INTERNATIONAL USERS (GDPR NOTICE)
If you are in the EU/EEA, legal grounds for processing may include:
● Consent
● Contract necessity
● Legitimate interest in maintaining verification records
● Compliance with legal obligations
11. THIRD-PARTY LINKS
Our site may contain links to external sites.
We are not responsible for their content or privacy practices.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time.
Continued use constitutes acceptance of updates.
13. CONTACT INFORMATION
SueShield
Email: info@SueShield.com
Subject: Privacy
Website: https://SueShield.com